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flo.space
Templates / Sales follow-up

Reply to a stock availability request

Availability emails are won on speed: the buyer is often asking three suppliers at once, and the first credible answer usually gets the order. This template drafts the reply from live inventory while the question is still warm, with the numbers cited so the ten-second review is a verification, not a lookup.

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What flo.space drafts

  • Detects availability questions in the inbox and matches them to Shopify products, including loose descriptions ("the 24-count spring cases")
  • Drafts the reply with quantity on hand, unit price for that account where known, and lead time
  • Includes a soft close (hold window or reorder suggestion) tuned to the account history
  • Flags the draft when inventory is below the requested quantity, proposing a partial-plus-backorder answer instead

What the drafted output looks like

A realistic example of what lands in your approval queue. Every draft shows its data sources; nothing sends until you approve it.

Drafted availability reply
To: orders@lakesidetrading.com · Re: spring cases availability

Hi Priya, yes: 140 of the 24-count spring cases on hand as of this morning. Your price is $31.50/case on the usual terms. I can hold 60 for you through Friday; after that they will move with the weekend orders. Want me to write it up?

[Cited: Shopify inventory 140 units at 8:15 · account price list "Lakeside 2026" · requested quantity 60]

Setup

01
Join early access

Create your workspace and mention this template in onboarding; we make sure it is active for you from day one.

02
Connect Gmail and Shopify

Standard OAuth, read only to start. The queue needs both sides of the workflow to prepare accurate drafts.

03
Watch the first drafts arrive

As matching context appears in your tools, the prepared actions land in your queue with sources cited.

Approve when it earns it

Edit in plain language if needed, then approve. Approval is the send, on this template and everywhere else.

Put "reply to a stock availability request" on approve

Connect Gmail and Shopify read only and watch this template start proposing. Nothing sends until you approve it.

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