Early access is open · first month free · Founding 100 lock today’s rate for life → Offer terms apply
flo.space
Help Center / Approvals & actions

How risk levels and approval rules work

Contact support

Every prepared action carries a risk level: Low (routine, cheap to reverse: an internal note, a status reply), Medium (customer-facing communication), or High (money moving, contracts, large amounts, anything hard to undo). The score comes from the dollar amount, the recipient, and reversibility, and the reasoning behind it is shown on the action.

Approval rules decide what happens per level. Solo operators usually keep everything on manual approval and simply read High-risk actions more carefully. Teams typically route: Low clears with a quick glance by anyone with approver rights, Medium goes to the account owner, High requires a named reviewer or a second pair of eyes. Rules can also key on conditions like tool, amount, or customer.

The design intent is proportionality, not ceremony. If every action demanded the same scrutiny, review would decay into rubber-stamping, which defeats the model. Let the routine stay fast, and spend the attention where the risk score says it belongs. If you find yourself blind-clicking a category of action for weeks, that is a signal to tighten a rule, or to tell us the score is miscalibrated for your business.

Stuck on something this page did not cover?

In early access, a real person reads every support message and replies within one business day. Tell us what you were trying to do.

Talk to sales
Early access open · First month free at launch · No card required · Offer terms apply